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Refund Policy


Capptivate provides various services which each have their own refund policy.

Time based services, such as the building of websites.  Refunds are not provided as you have paid for services rendered. However, we will do all we can to rectify any concerns that you may have.

The provision of products or services from third parties, such as domain name registrations, Google Adwords, email accounts etc.  In the event that you wish to cancel this type of service, we will do all we can to obtain a refund of the unused portion from the third party, but we cannot guarantee that a refund will be received.

Subscription based services, such as "Virtual Sales Executive".  Please make your choice to subscribe very carefully as we do not offer refunds. However you can cancel your subscription at any time and still receive the benefits until your next payment would have been due.

Prepaid services, such as "Covid-19 Tracing".  Unused funds are refunded to you in full.
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ABN 69 112 641 500​
  • Home
  • Covid-19
  • Social Media Marketing
  • Websites
  • Colour Flyer via SMS
  • SMS Marketing
    • SMS for Real Estate agents
    • SMS for Restaurants
  • Contact Us