Privacy Policy
This Privacy Policy sets out the Capptivate policy with respect to the way in which we obtain, use and disclose information about you, including www.capptivate.com.au and any other platform and/or technology whether known or created in the future (“the Sites”). We understand and appreciate that you are concerned about privacy, particularly in relation to the use and disclosure of personal information. We are committed to providing a high level of privacy in relation to all personal information which is collected by us. By using our services or the Sites, you consent to the practices described in this Policy.
COLLECTION OF YOUR PERSONAL INFORMATION
For the purposes of this Policy, “Personal Information” is information from which your identity is apparent or can be reasonably ascertained and may include, but is not limited to, your name, address, credit card or other billing information, and your email address. Any such Personal Information is collected for and incidental to providing services to you, including administering your inquiries.
If you take part in an online, mail, mobile, text, email or phone survey or forum, the information we collect is anonymous unless we specifically tell you otherwise at the time we collect it. Any information obtained in this way is kept strictly confidential.
When you visit the Sites, we may make a record of your visit. The following information may be logged for statistical purposes:
We do not use or disclose your Personal Information to any third party without first obtaining your consent unless such disclosure is required by law.
INFORMATION SHARING
When posting on the Sites, sending short text messages, emails, or information to us, which includes Personal Information, please be aware that there are risks involved in transmitting such information across the Internet.
We have implemented industry standard technology to secure the Sites. However, we cannot provide any guarantee with respect to the security of your Personal Information or Profile and we will not be liable for any breach of security or unintended loss or disclosure of information due to the Sites being linked to the Internet.
We do not sell or disclose your Personal Information or Profile to any other company or organisation, except when required by law. From time to time, we may outsource our database management to a company which meets our privacy standards.
We may employ third parties to facilitate our services, provide services on our behalf, to perform Site-related services including maintenance, database management, payment processing, web analytics and feature upgrades or to assist us in analysing how our services are used. We will use our best endeavours to control such third party access so that your Personal Information and Profile and any other information are used only for the purpose of performing tasks on our behalf.
We may collect and publish statistics and associations as part of an aggregated data set. These aggregated data sets do not contain any personally identifiable information.
HOW TO AMEND OR REMOVE YOUR PERSONAL INFORMATION
You may request access or removal of your Personal Information held by Capptivate. We encourage you to contact us if you have any concerns about the Personal Information we hold about you.
To see what Personal Information we hold about you on our database, please write to us by using the details at the end of this Privacy Policy.
When writing to us, please be sure to include the following details so that we may correctly identify you: your full name and address, your phone number and email address, details regarding your subscription and any other relevant information that can be used by us to identify you.
SECURITY OF YOUR INFORMATION
Capptivate uses reasonable endeavours to secure any Personal Information and Profile that we hold about you and to keep this information accurate and up-to-date. Your Personal Information and Profile is stored behind industry standard firewalls and, where applicable and available, protected by usernames and passwords.
DATA RETENTION
We may retain your Personal Information and Profile during the period your Profile is active or as needed to provide you with our services. We may retain and use the information you provide as necessary to comply with our legal obligations, resolve disputes, and enforce agreements.
WARNING
If you are using a public computer, in order to safeguard your personal details, be sure to logout of the Sites at the completion of your browsing session.
LINKS TO OTHER WEBSITES
The Sites may contain links to other websites. This does not constitute our endorsement of any of these websites and/or their content and Capptivate has no control over the conduct of the entities operating any linked websites. We advise you to exercise proper caution before disclosing any Personal Information or Profile to such a site, and we further advise you to check its terms and conditions, including its privacy policy.
CHANGES TO THE STATEMENT
From time to time we may decide to amend or update this Privacy Policy. When this occurs, we will post any changes on the Sites. We encourage you to periodically review this Privacy Policy so that you remain informed as to how Capptivate is protecting your Personal Information.
Capptivate welcomes your questions and comments regarding this Privacy Policy. If you have any suggestions as to how we may improve it or if you are of the view that we have not adhered to this Policy, please contact us using the contact details at the end of this Privacy Policy.
COMPLAINTS
If you become concerned that this Privacy Policy may have been breached or that your privacy may have been compromised please contact us in writing immediately and be sure to fully explain the nature of your concern. You may contact us using the details at the end of this Privacy Policy.
We will attempt to contact you in a timely manner and will work with you in an effort to resolve your problem.
UNRESOLVED COMPLAINTS
In the event that you are not satisfied with our handling of your complaint, you can refer your complaint to the Australian Privacy Commissioner.
CONTACT DETAILS
Capptivate Administration
PO Box 5061
Alphington VIC 3078 Australia
Click here to email us
Ph: (03) 9013 5955
COLLECTION OF YOUR PERSONAL INFORMATION
For the purposes of this Policy, “Personal Information” is information from which your identity is apparent or can be reasonably ascertained and may include, but is not limited to, your name, address, credit card or other billing information, and your email address. Any such Personal Information is collected for and incidental to providing services to you, including administering your inquiries.
If you take part in an online, mail, mobile, text, email or phone survey or forum, the information we collect is anonymous unless we specifically tell you otherwise at the time we collect it. Any information obtained in this way is kept strictly confidential.
When you visit the Sites, we may make a record of your visit. The following information may be logged for statistical purposes:
- Your Internet Protocol (IP) address;
- The date and time of your visit to the site;
- The pages you have accessed and documents downloaded; and
- The type of browser you were using.
We do not use or disclose your Personal Information to any third party without first obtaining your consent unless such disclosure is required by law.
INFORMATION SHARING
When posting on the Sites, sending short text messages, emails, or information to us, which includes Personal Information, please be aware that there are risks involved in transmitting such information across the Internet.
We have implemented industry standard technology to secure the Sites. However, we cannot provide any guarantee with respect to the security of your Personal Information or Profile and we will not be liable for any breach of security or unintended loss or disclosure of information due to the Sites being linked to the Internet.
We do not sell or disclose your Personal Information or Profile to any other company or organisation, except when required by law. From time to time, we may outsource our database management to a company which meets our privacy standards.
We may employ third parties to facilitate our services, provide services on our behalf, to perform Site-related services including maintenance, database management, payment processing, web analytics and feature upgrades or to assist us in analysing how our services are used. We will use our best endeavours to control such third party access so that your Personal Information and Profile and any other information are used only for the purpose of performing tasks on our behalf.
We may collect and publish statistics and associations as part of an aggregated data set. These aggregated data sets do not contain any personally identifiable information.
HOW TO AMEND OR REMOVE YOUR PERSONAL INFORMATION
You may request access or removal of your Personal Information held by Capptivate. We encourage you to contact us if you have any concerns about the Personal Information we hold about you.
To see what Personal Information we hold about you on our database, please write to us by using the details at the end of this Privacy Policy.
When writing to us, please be sure to include the following details so that we may correctly identify you: your full name and address, your phone number and email address, details regarding your subscription and any other relevant information that can be used by us to identify you.
SECURITY OF YOUR INFORMATION
Capptivate uses reasonable endeavours to secure any Personal Information and Profile that we hold about you and to keep this information accurate and up-to-date. Your Personal Information and Profile is stored behind industry standard firewalls and, where applicable and available, protected by usernames and passwords.
DATA RETENTION
We may retain your Personal Information and Profile during the period your Profile is active or as needed to provide you with our services. We may retain and use the information you provide as necessary to comply with our legal obligations, resolve disputes, and enforce agreements.
WARNING
If you are using a public computer, in order to safeguard your personal details, be sure to logout of the Sites at the completion of your browsing session.
LINKS TO OTHER WEBSITES
The Sites may contain links to other websites. This does not constitute our endorsement of any of these websites and/or their content and Capptivate has no control over the conduct of the entities operating any linked websites. We advise you to exercise proper caution before disclosing any Personal Information or Profile to such a site, and we further advise you to check its terms and conditions, including its privacy policy.
CHANGES TO THE STATEMENT
From time to time we may decide to amend or update this Privacy Policy. When this occurs, we will post any changes on the Sites. We encourage you to periodically review this Privacy Policy so that you remain informed as to how Capptivate is protecting your Personal Information.
Capptivate welcomes your questions and comments regarding this Privacy Policy. If you have any suggestions as to how we may improve it or if you are of the view that we have not adhered to this Policy, please contact us using the contact details at the end of this Privacy Policy.
COMPLAINTS
If you become concerned that this Privacy Policy may have been breached or that your privacy may have been compromised please contact us in writing immediately and be sure to fully explain the nature of your concern. You may contact us using the details at the end of this Privacy Policy.
We will attempt to contact you in a timely manner and will work with you in an effort to resolve your problem.
UNRESOLVED COMPLAINTS
In the event that you are not satisfied with our handling of your complaint, you can refer your complaint to the Australian Privacy Commissioner.
CONTACT DETAILS
Capptivate Administration
PO Box 5061
Alphington VIC 3078 Australia
Click here to email us
Ph: (03) 9013 5955